Tracked 24 UK delivery by Royal Mail - £4.75

'Letter' and 'Large Letter' sized orders  will be posted by Royal Mail 24 Tracked Letter Box.

'Parcel' sized orders are posted by Royal Mail 24 Tracked.  The target for delivery is 1 working day, but this is not guaranteed and may take longer at busy periods.  These orders are fully tracked and the tracking reference will be included in your dispatch confirmation email. You will receive updates from Royal Mail about your delivery.

Fully-paid orders which have been approved by our card processor before 3pm will be posted or dispatched to you on the same day, or next working day if you order at the weekend or on a public holiday.

If you order large advent calendars, these will be dispatched in a packet which will probably not fit through your letter box. Please provide details of safe place for the courier to leave the parcel (e.g. the address of a neighbour) when prompted during the checkout process.

If you are out when delivery is attempted, the courier should leave a “Sorry you were out” card. Please telephone the number on the card and arrange re-delivery at a time and place to suit.

Mail posted to UK addresses usually arrives within two or three working days of dispatch. However, if you wish to be absolutely certain, please allow at least one week for delivery during busy periods (e.g. the pre-Christmas period) especially if you are ordered large items such as advent calendars, which are often slower to arrive.

We reserve the right to make changes to these delivery arrangements as we see fit.

International delivery

We regret that we are no longer able to offer overseas delivery.

Returns Policy

You have the right to cancel your order at any time up to 14 working days starting the day after delivery. If you change your mind about an order after it has been dispatched, please return it to us as new in the original protective envelope (or other packaging) and we will refund the cost (and postage where applicable) of all items received in pristine condition. We will refund the cost of the goods and standard delivery within 14 days of receiving the returned items. A deduction may be made if the value of the goods has been reduced as a result of unnecessary handling.